a strategic future

We delight your Customers with digital solutions

ROQ CX is a full-service Technology business driven by Customer Experience (CX). Our aim is to improve the connection businesses have with their customers in a manner that drives value for both. We do this by using data-driven insights to drive and implement strategic customer experience change within organizations. With the knowledge and experience, our team at ROQ CX have we can take your idea through creative, to strategy and final product development.

At ROQ CX we are proficient at translating business into tech and tech to English. Our work is guided by our overarching Customer Experience (CX) principles. Engage with ROQ CX to see how we can help you set your business apart from your competitors by designing the best possible experience for your clients.

What we can do for you

Technology

We specialise in software, web and mobile application development.

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Product Management

Our Product Management services help you figure out how to go from idea to delivery.

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CX Consulting

Define a customer strategy that aligns closely with business goals and improve the customer experience.

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Agile Coaching

We help companies to deliver software products effectively through proven agile delivery models.

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“You’ve got to start with customer experience and work back toward the technology.”

About Us

In business we understand that every touchpoint matters. The focus on the customers’ experience is fast becoming the differentiator for business success. At ROQ CX we help business leaders achieve their business goals whilst keeping their customers top of mind.

Companies we work with

Insights

Business agility for customer centricity

Business agility for customer centricity

To be truly customer-centric, your business needs to be agile. In other words, your business must be able to respond to changing customer needs. In the book “designed for digital” by Jeanne Ross, et al. of MIT CISR, “business agility” is described as a key capability...

You can’t “just build a mobile app”

You can’t “just build a mobile app”

There's no question that mobile apps are becoming increasingly popular. In fact, many businesses now require a mobile app to remain competitive. However, developing a mobile app is not as simple as creating a website. In addition to the front-end design, you also need...

Service blueprint is key to digital transformation

Service blueprint is key to digital transformation

Transformation initiatives generally have low levels of success according to research. The limited success according to John Kotter, a leadership and change management professor at Harvard Business School, is the result of not following due process. In the field of...

Phone

+971 56 252 0720

Address

JLT Dubai

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